NextGenEnergyJobs.com

Proactive Alerting Associate/Specialist

Omnidian

United States

Remote

Solar Energy

Operations & Maintenance

20043 days ago

$19 - $29

About Omnidian

Omnidian is building a more sustainable future for the planet. We assure that IoT-enabled distributed energy assets perform at their best through our passionate teams, our innovative technology, and by creating an amazing customer experience. We're a well-funded, growth-stage, B Corps certified company offering the potential for enormous impact, both on our products and on the world.

About the Role

The mission of the Operational Success team is to provide operations and onboarding support for Omnidian’s residential solar assets. The Proactive Alerting Associate or Specialist will work with the current Proactive Alerting team to review and remotely diagnose solar system issues using Omnidian’s proprietary software.

Responsibilities

  • Review and diagnose any system alerts that come through our platform
  • Work with our operations team to create cases on any serviceable issues
  • Work across departmentally to identify and implement changes and updates to our standing SOPs

Requirements

  • data analysis
  • communication
  • process improvement

Benefits

  • medical
  • dental
  • vision
  • 401(k)
  • 401(k) Company Match
  • Disability Insurance
  • Parental Leave
  • Paid Time Off (PTO)
  • Performance Bonus
  • Employee Stock Options (ESO)
  • Education Reimbursement