Customer Onboarding Specialist
Octopus EnergyPosted November 29, 2024
Job Description
The Customer Onboarding Specialist at Octopus Energy is responsible for being the first point of contact for potential customers, guiding them through their journey to join the company while promoting green energy solutions and ensuring a positive customer experience.
Responsibilities
- •Serve as the first point of contact for potential customers
- •Guide customers through their onboarding journey
- •Promote Octopus Energy products and services over the phone
- •Address customer questions and concerns
- •Ensure every interaction is personal and informative
Requirements
- •Location - Leicester
- •Salary - 24,600
- •Hours - Full time
Benefits
- •Salary - 24,600
- •Hours - Full time
- •OE Group Share Scheme
- •Free breakfast
- •Cycle to work scheme
- •EV salary sacrifice