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Chief of Staff, Customer Success

Sword
Posted January 15, 2025

Location not specified

Not Specified

Full Time

Job Description

The Chief of Staff for Customer Success at Sword Health will support the leadership team in scaling the organization, driving strategic initiatives, and enhancing communication across teams to improve customer satisfaction. This highly visible role involves frequent interactions with cross-company leaders and reports directly to the Sr. Director of Customer Success.

Responsibilities

  • Support the Customer Success leadership team in scaling the organization
  • Drive the rhythm of the business and strategic initiatives
  • Facilitate communication and alignment across teams
  • Enhance customer satisfaction and success

Requirements

  • Candidates must possess a valid EU visa and be based in Portugal.
  • This position does not offer relocation assistance.

Benefits

  • Health, dental and vision insurance
  • Meal allowance
  • Equity shares
  • Remote work allowance
  • Flexible working hours
  • Work from home
  • Unlimited vacation
  • Snacks and beverages
  • English class
  • Unlimited access to our Learning Platform

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