At Steam Power we are used to change and have been continuously adapting to respond to the to the many factors shaping our industry. Change is how we keep pace with the world around us and ensure our long-term sustainability. To achieve this requires us adopting a strong services mindset that becomes the very DNA of Steam Power. As a result, we have become more of a services organization. We believe our success in large part will depend on us being as diverse of a team as our customers and regardless of our role, every one of us can contribute to making Steam Power the service provider of choice by customers around the globe.
About the Role
As a member of the Steam Power Fossil West ITR team, you will be an active contributor to the Fossil market strategy working with your Commercial Operation’s peers. This role will require you to manage Steam/Generator customer relationship for the accounts in Western US, while delivering orders, commitments, sales, cash and margin Op Plans for the accounts.
Responsibilities
Establish yourself as a subject matter expert by demonstrating a level of product and service expertise required to discuss customer requirements/needs and develop a solutions/offering that will meet their needs.
Develop and present an offering for the customer, without being approached by the customer, that would improve their business.
Act as the single point of contact for GE Vernova to the customer.
Maintain on-going customer relationships and ensure customer satisfaction.
Responsible for P&L growth through Orders, Sales, CM and Cash.
Responsible for outage scope planning and execution, including closeout oversight and event parts and repairs planning.
Act as the interface with various internal stakeholders such as Commercial Operations, Engineering, Finance, Sourcing, affiliates, Risk, Parts, and Repairs.
Responsible for establishing work scope, cost, pricing, and driving emergent work for ongoing outages.
Drive Safety, Quality, Delivery and Cost within assigned portfolio.
Provide demand forecasting and pacing support to Sales Operations / Finance.
Develop long term strategic plans by customer to drive Orders penetration and growth.
Drive an orders pipeline on complex, multi-offering transactions.
Coordinate with Inventory Management Leaders, Repair Managers, Parts Fulfillment Leaders, and engineering to enhance outage planning process.