Responsibilities

• As part of the project delivery team, conduct continuous research to gather all necessary information for the documentation.
• Work closely with subject matter experts (SME’s) to gather information and clarify technical details.
• Compile, write and edit technical documents, ensuring accuracy, clarity, and consistency in compliance with customer specifications and expectations.
• Develop various types of documentation, such as user manuals, installation guides, technical specifications, process documentation, training material and operation and maintenance procedures.
• Understand the needs and knowledge level of the target audience and tailor the content accordingly.
• Review and edit existing documentation for accuracy, relevance, and consistency.
• Format documents appropriately and ensure consistency in style, layout, branding, and compliance with customer requirements.
• Maintain version control of documents and ensure they are up to date.
• Ensure best practices are being established and continuously improved following lessons learned processes.