NextGenEnergyJobs.com

Melbourne, Victoria, Australia

Hybrid

Energy Storage

159 days ago

$0 - $0

About Fluence

Fluence (Nasdaq: FLNC) is a global market leader in energy storage products and services and digital applications for renewables and storage. With a presence in 30 global markets, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable storage products, comprehensive service offerings, and the Fluence IQ platform, which delivers AI-enabled digital applications for managing and optimizing storage and renewables.

About the Role

As a Services Manager Australia, you will play a pivotal role in ensuring the seamless delivery of services related to our cutting-edge energy storage systems, overseeing maintenance and operations, and managing Long-Term Service Agreement (LTSA) contracts with our customers.

Responsibilities

  • Cultivate and maintain strong relationships with clients.
  • Lead the end-to-end service delivery process.
  • Manage LTSA contracts.
  • Manage and lead a team of field services engineers.
  • Develop and implement project plans for maintenance and operations.
  • Support in the provision of technical expertise.
  • Drive continuous improvement initiatives.
  • Collaborate with sales, engineering, and product teams.
  • Develop and implement training programs for service teams.
  • Collaborate with the NOC team to enhance fault recovery procedures.
  • Maintain strong relationships with equipment vendors.
  • Implement strategies to improve reactive maintenance procedures.

Requirements

  • client management
  • service delivery
  • contract management
  • leadership
  • team management
  • communication
  • interpersonal skills
  • maintenance practices
  • vendor management
  • negotiations

Benefits