About Fluence

Fluence, a Siemens and AES company, is the global market leader in energy storage technology solutions and services, combining the agility of a technology company with the expertise, vision and financial backing of two well-established and respected industry giants. Building on the pioneering work of AES Energy Storage and Siemens energy storage, our goal is to create a more sustainable future by transforming the way we power our world. Providing design, delivery and integration, Fluence offers proven energy storage technology solutions that address the diverse needs and challenges of customers in a rapidly transforming energy landscape. Fluence currently has more than 2.4 gigawatts of projects in operation or awarded across 24 countries and territories worldwide. We topped the Navigant Research utility-scale energy storage leaderboard in 2018 and were named one of Fast Company’s Most Innovative Companies in 2019. In 2020, our sixth-generation Tech Stack won Commercial Technology of the Year at the 22nd annual S&P Global Platts Global Energy Awards.

About the Role

As a Senior Service Engineer at Fluence, you will manage a team of Field Service Engineers and subcontractors, exemplify and ensure Safe Operations and Maintenance activities within ES sites per Safety Management Plan, work closely with customers to ensure timely, professional, and effective response to customer service needs, and provide onsite diagnostic, troubleshooting and hands-on technical support.

Requirements

• Strong customer service mindset
• Strong communicator (written and verbal)
• Demonstrated proficiency using MS Office Tools (Word, Excel, PowerPoint, Visio)
• Demonstrated proficiency in Linux
• Previous experience with NetSuite
• Ability to travel up to 50% of time, occasionally on short notice
• NFPA 70E training preferred

Benefits