Responsibilities

• Be hospitable and customer service oriented with both associates and external visitors.
• Answer phone calls and take messages, forwarding as appropriate.
• Respond to shared inbox email requests and inquiries in a timely manner.
• Maintain inventory of office and kitchen supplies, reordering/restocking as appropriate.
• Tidy and reset the general office area, kitchen, and conference rooms daily.
• Liaise with building management and external vendors for office repairs, cleaning services, tenant emergency notifications, etc.
• Manage and issue access cards.
• Complete business card requests.
• Retrieve mail, FedEx, and UPS packages and distribute to staff.
• Create FedEx labels for associates and assist with shipping out packages as needed.
• Assist with internal/external meeting preparations including booking conference rooms, setting up audio-visual, and ordering catering.
• Manage relationships with vendors, service providers, and landlord, ensuring all invoices are received, reviewed, and processed in a timely manner.
• Maintain historical reference for the office by updating facilities manual with pertinent information.
• Oversee the fire and safety program.
• Other duties as assigned.