Responsibilities

• Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of GE automation systems at site locations during ship construction.
• Perform troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implement corrective actions.
• Develop requisite documentation to execute work e.g. commissioning procedures, maintenance procedures daily logs etc.
• Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction.
• Develop presentations and provide training and instruction to customers.
• Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE’s, repair services, sales, and product engineering teams.
• Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services.
• Coordinate maintenance activities for the customer and planning for inspections.
• Provide support to engineering teams working on customer modernization projects.
• Provide support the bidding process for the customer modernization projects.
• Provide on call support in response to customer calls for service.
• Complete timely service reports and other administrative requirements.
• Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
• Extended hours / overtime may be required during peak periods and emergency circumstances.
• Domestic or overseas travel to customer sites for extended periods of time.