About Tesla

Tesla is enabling customers to mobilize the Tesla technology in their homes, maximizing the value added by their Tesla residential products. Tesla’s growing portfolio of flexible behind-the-meter technologies and innovative customer programs are unlocking exciting new opportunities for two-way participation with the grid and accelerating the transition to sustainable energy. These customer programs require administration and support as they grow.  As a Customer Program Operations Lead at Tesla, you will oversee multiple workstreams linked to our Virtual Power Plant (VPP) and Retail Electricity programs. Within this role, you will oversee automated and manual procedures connected to customer registration, billing, and payment management. Our ideal candidate would be concentrated on managing the day-to-day operations of retail power sales in Texas, as well as supporting other North American VPP programs.

About the Role

Requirements

Benefits

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Family-building, fertility, adoption and surrogacy benefits
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program