At Steam Power we are used to change and have been continuously adapting to respond to the to the many factors shaping our industry. Change is how we keep pace with the world around us and ensure our long-term sustainability. To achieve this requires us adopting a strong services mindset that becomes the very DNA of Steam Power.
About the Role
As a Steam Power Field Services & Technical Advising Specialist, you will travel to customers sites and support them with installation, maintenance, and warranty work with industrial power generation equipment.
Responsibilities
Manage, perform, coordinate, and/or monitor Steam Power site activities
Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
Respond to requests for emergency repairs and services to troublesome equipment
Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
Signs off on all changes implemented
Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
Prepare timely and accurate technical reports for customer records and a reference for future outages
Ensure all parts needed for the job are shipped to the site
Perform aftermarket upgrades that need to be performed at the site level
Supervise critical tasks when these activities are performed by third parties