Responsibilities

• Engage with our utility clients to understand their Business Needs and how our solution can align, meet and exceed their business needs.
• Work collaboratively with a strong team of Technical Leads and Solution Specialists to provide input on solution architecture based on client needs and solution capabilities.
• Define success criteria and author solution diagrams for the project.
• Provides technical direction in the system development and has general responsibility for system integration and testing.
• Works directly with the customer to resolve any technical issues that may develop.
• Conducts technical review of application designs and works with the application areas to ensure that project requirements are met.
• Deploy GE GridOS DERMS solutions to client environments to support project use cases and DER planning scenarios.
• Prepare input data such as network model files, load & generation forecasts, future planning scenarios, and generation cost data.
• Lead the custom adapter, connector, API, or microservice design and development to fully integrate the GE GridOS DERMS solution into the client environment.
• Collaborate with our Service Engineering development lead during the development cycle to ensure all custom deliverables meet defined needs and standards and are on time and budget.
• Respond to all client inquiries, bugs, and product ideas for in-flight projects.
• Lead the simulation of project scenarios utilising combinations of solutions, configuration, and input data.
• Perform use case and client specific testing runs and lead factory and site acceptance testing.
• Debug software bugs, documenting issues for the testing teams.
• Automate solution processes and complete workflows using existing API documentation.
• Analyse and assess data and results of project activities and tasks.
• Report on project outcomes and present findings to project partners and stakeholders.
• Facilitate requirements gathering and analysis, workshops that capture functional and non-functional requirements from the client.
• Document and design client-specific solution requirements, capturing acceptance criteria and necessary features to meet client business needs.
• Define the user acceptance testing process and test cases, and articulate progress metrics.
• Work with the Project Managers to develop, document and standardize new internal and external processes, expectations, and deliverables across multiple projects.
• Create business cases and new product requirements by understanding client business processes and policies.
• Collaborate with other members of the Solutions team to expand our solution consulting and delivery practice.