Clearway Energy Group is leading the transition to a world powered by clean energy. Along with our public affiliate Clearway Energy, Inc., our portfolio comprises approximately 11.4 GW of gross generating capacity in 26 states, including 9 GW of wind, solar, and energy storage assets, and over 2.4 GW of dispatchable power generation providing critical grid reliability services.
About the Role
The IT Desktop Support Technician is an important member of the IT Infrastructure team at Clearway Energy Group (CEG).
Responsibilities
Installing, testing, maintaining, and troubleshooting end-user workstations and interrelated hardware and software
Active Directory user management
Troubleshooting of mobile devices
Escalating issues accordingly
Maintaining communication with customers and technical teams
Taking initial telephone or service ticket inquiries
Providing 1st level client support through our help desk ticketing system
Imaging and Deploying Desktops and Laptops for end users
Creating and maintaining client-related documentation
Participating in the maintenance, updates, planning, and installation of client computers and application software