Responsibilities

• Engage with our utility clients to understand their Business Needs and how our solution can align, meet and exceed their business needs.
• Work collaboratively with a strong team of Technical Leads and Solution Specialists to provide input on solution architecture based on client needs and solution capabilities.
• Define success criteria and author solution diagrams for the project.
• Work collaboratively to deploy GE GridOS DERMS solutions to client environments to support project use cases and DER planning scenarios.
• Prepare, modify, and configure client and testing input data for solutions by creating scripts and automating data processing systems.
• Lead the custom adapter, connector, API, or microservice design and development to fully integrate the GE GridOS DERMS solution into the client environment.
• Collaborate with our Service Engineering development lead during the development cycle to ensure all custom deliverables meet defined needs and standards and are on time and budget.
• Respond to all client inquiries, bugs, and product ideas for in-flight projects and file tickets for the Product team.
• Perform use case and client specific testing runs and factory and site acceptance testing.
• Debug software bugs, documenting issues for the testing teams.
• Automate solution processes and complete workflows using existing API documentation.
• Analyse and assess data and results of project activities and tasks.
• Hands-On experience, with certification a plus, in deploying solution to the AWS cloud (GE’s and / or the clients).
• Report on project outcomes and present findings to project partners and stakeholders.
• Facilitate requirements gathering and analysis, workshops that capture functional and non-functional requirements from the client and relay them to the internal product and development teams.
• Document and design client-specific solution requirements, capturing acceptance criteria and necessary features to meet client business needs mapping them back to product capabilities.
• Define the user acceptance testing process and test cases, and articulate progress metrics.
• Experience with enterprise software full stack development, including backend development and scripting including Java, Python, and DB connector experience.
• Create business cases and new product requirements by understanding client business processes and policies, in some cases to include regulatory needs.
• Collaborate with other members of the Solutions team to expand our solution consulting and delivery practice, build standards of excellence, and continuously deliver innovative solution offerings for clients.
• Use internal software demonstrations to develop user acceptance documentations, and training modules.
• Train utility clients and end users on how to use GE GridOS DERMS to achieve their business cases.