Job Description Summary
Reporting to the Region Leader ASIA, the Contract Performance Manager (CPM) will work with Customers, GE Service Site Managers and Service Directors and will be responsible for Operation and Maintenance Agreement contract performance in selected countries/regions.
About the Role
This will include managing customer relationship and communication, driving the performance of planned and unplanned scope in fulfillment of contractual obligations, and being the first point of escalation outside of the wind farm site for contractual interpretation or dispute.
Responsibilities
Customer relationship and issue management
Contract technical / maintenance compliance and service fulfilment strategy
Contractual opportunity development (incl. business development opportunities) and risk identification (incl. risk profiling and mitigations)
Synchronizing Customer and Contract events / demand with internal functions such as Field Service, Sourcing and Engineering
Contract financial and contractual performance
Cash collection, receivables management and concessions administration